Market Canopy vs Zoom Phone
Zoom Phone alternative, without giving anything up.
Zoom Phone is the natural add-on when your team already lives in Zoom meetings: it bolts a capable cloud phone system onto the Zoom Workplace app most of your people already have open, with US & Canada metered or unlimited plans.
It is priced as phone bundles on top of a Workplace tier, so the per-user number depends on which meetings plan you pair it with.
Capabilities
What both products do.
| Capability | Market Canopy | Zoom Phone |
|---|---|---|
| Video meetings with recording and transcription | On every plan: recording, transcription and dial-in numbers, up to 100 participants. | Zoom Workplace Pro carries unlimited AI note-taking, meeting summaries and in-meeting AI per its pricing page. |
| Cloud phone with US & Canada unlimited calling | Local numbers and domestic calling on every plan, with pooled minutes included per user. | The US & CA Unlimited plan is $16/user/month bundled with Workplace Basic, per Zoom’s pricing page. |
| Team chat beside the phone system | Team chat with channels, DMs, presence and files on every plan. | Zoom Workplace includes team chat alongside meetings and phone. |
| One per-user price for phone, chat and meetings | One license carries the phone system, chat and meetings together, from Connect up. | Phone is bundled with a Workplace tier; the combined price depends on the bundle chosen ($16–$24.50 on Zoom’s page). |
Pricing
Published prices, checked.
| Zoom Phone plan | Published price |
|---|---|
| US & CA Metered | from $10.50 per user / month (plans start here) |
| US & CA Unlimited + Workplace Basic | $16 per user / month, billed annually |
| Pro Plus (Phone + Workplace Pro) | $20.50 per user / month, billed annually |
| Business Plus | $24.50 per user / month, billed annually |
| Market Canopy | From $35 per user / month, or $29 billed annually. See the plans. |
Zoom Phone prices quoted from zoom.com — Zoom Phone plans, checked on 2026-10-01. Market Canopy prices are read live from its public catalog.
Honest answer
Who should stay with Zoom Phone.
Stay with Zoom Phone if Zoom meetings are the center of your workday and you want phones inside the same client from one vendor — especially if you already own a Zoom Workplace plan and are adding calling to it.
